A Message from Deputy Mayor Lilliam Barrios-Paoli

Dear Families and Friends:

Since September 11, 2001, the City has maintained a firm commitment to identifying all those who lost their lives on that tragic day. I write to you today to update you and reiterate this administration’s commitment to continuing this essential work.

On May 10th, the Office of Chief Medical Examiner will transfer unidentified remains to a new OCME Repository at the World Trade Center site. As before, OCME will continue to maintain exclusive jurisdiction over the remains, and the transfer will have no impact on our continued identification work. This transfer will be conducted in a dignified and respectful manner, while also ensuring the protection and security of the remains during the move. Family members seeking more information about the transfer may contact the Mayor’s Community Affairs Unit at 212-788-7418.

Starting with the National September 11th Memorial Museum’s Dedication Period (which begins on Thursday, May 15 and extends through Tuesday, May 20), family members will have the opportunity to visit the Reflection Room at the Repository, a private space accessible only to the families of 9/11 victims. After the Dedication period, families may schedule private time in the Reflection Room by calling 311 (or 212-NewYork for those dialing from outside of New York City). When calling, please indicate that you would like to schedule a time to visit the Reflection Room. You will be transferred to a dedicated operator who will reserve an appointment. If you have any other questions, please contact the OCME World Trade Center Hotline at 212-447-7884.

For family members who wish to register to visit the 9/11 Memorial and Museum during the Dedication Period, please contact the Memorial’s family member hotline at 212-266-5201. You may also register online at www.911memorial.org/dedication. On behalf of the City, we will continue our unwavering commitment to this important endeavor to honor the lives and legacies of those we lost on September 11th.


Lilliam Barrios-Paoli
Deputy Mayor for Health and Human Services

From: 911familyquestions 911familyquestions@cityhall.nyc.gov Date: May 3, 2014, 9:37:37 AM EDT Subject: A Message From Deputy Mayor Lilliam Barrios-Paoli

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