Share your September 11th story.

Help others understand, remember and recover.

Ann, an FDNY widow, answers school children’s questions about September 11th.

Tracy, who lost her son on September 11th, shows visitors gallery walls filled with photos of victims.

Share your 9/11 story on walking tours that take place on the 9/11 Memorial. While tours follow a general format, every 9/11 Tribute Museum walking tour is different because every 9/11 Tribute Museum guide has a different September 11th experience.

Your personal story will connect visitors to the meaning of the 9/11 Memorial, the human toll of the tragedy and its enduring consequences in deeply powerful ways. Volunteer to honor the memory, life and legacy of a loved one and to recognize those who risked their lives to aid those in need. Tell your story…inspire visitors from across the country and around the world to think about their own values, choices and to make to a difference.

Find reward, support and community by volunteering for Tribute’s walking tour program at the 9/11 Memorial.

To learn more, contact info@911TributeMuseum.org.



Through Volunteering, A Sense of Peace

Cynthia Tumulty-Ollemar lost her husband Lance on 9/11; he worked for EuroBrokers on the eighty-fourth floor of the World Trade Center’s South Tower. Every year since he perished, friends and family have gathered together at Cynthia’s house on Lance’s birthday. They share stories about him, and celebrate his life. Cynthia’s daughters, Sarah and Caroline, were only three years old and four months old when Lance perished. Growing up, this sharing of stories helped them get to know their father, giving them memories to cherish. As Cynthia and her daughters have grown older, they’ve found more meaningful ways not only to remember, but to help others, “sort of the way others helped us after 9/11,” she explains. In June 2013, Cynthia became a 9/11 Tribute Center volunteer guide. She now shares her stories about Lance with visitors from across the country and around the world. “People often ask me if it’s hard to go there and talk about Lance? ‘ I’ve been living this for almost 13 years. It’s my life. It’s important for me to teach others about that day.” Cynthia says that volunteering for Tribute has given her “a sense of purpose,” and coming to the 9/11 Memorial brings her a sense of peace. It is, she says, “her place of remembrance.”

Learn more about the 9/11 Tribute Center’s volunteer program >>

9/11 National Day of Service & Remembrance

In 2009, Congress designated September 11th as a National Day of Service and Remembrance, and the 9/11 Tribute Museum is honored to participate by coordinating large scale volunteer projects for corporate groups.

Annually, we organize events for employees from companies affected by the terrorist attacks of September 11, 2001 to remember and honor. These annual gatherings generate a range of outcomes. In previous years we have assembled bikes for children of our military, created unique care packages for the crew of the USS New York, assembling gift bags for the athletes of the World Police & Fire Games, stuffed USO care packages for soldiers stationed overseas.

Over 500 volunteers from corporations including: Aon, BNY Mellon, Cadwalader, Wickersham & Taft LLP, Citigroup, Marsh & McLennan Companies, NYMEX, PANYNJ, Spirit Cruises, American Express, Keefe Bruyette and Woods, Marsh & McLennan Companies, Sandler O’Neill and the United States Coast Guard take time from their time busy work days in the spirit of community and generosity and to honor 9/11 victims, survivors and first responders.
Corporations and community members who would like to learn more about upcoming volunteer opportunities can email: info@911TributeMuseum.org.

  • One World Observatory

    Learn more about the One World Observatory complimentary ticket program.

  • Guide Outreach

    September 11th Family Members and Tribute volunteers traveled to Japan in October of 2012 to offer empathy and experiences of personal recovery. A second trip was made in the spring of 2013. 9/11 Tribute Center guides and victims of the tsunami found comfort in sharing their remarkable stories of survival and resilience.

  • Our Volunteers

  • Other Opportunities to Volunteer

    Volunteers from Aon support Tribute by translating and sorting cards written by our international visitors.