Retired FDNY Chief Joseph Pfeifer shares 9/11 lessons at Northeast Recycling Council Human Performance conference

As speaker for the NERC Human Performance Conference, Joseph Pfeifer, retired chief of counterterrorism and emergency preparedness for the FDNY spoke about leadership and his experiences leading his men into the burning World Trade Center during the terrorist attacks of September 11, 2001.

Rich Heidorn Jr. of RTO Insider writes about how Chief Pfeifer held the crowd riveted by his story.

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